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Encounter3 Where two meet in Him.

Member Guide

Notifications, Membership and Support

Contact customer support

Last reviewed October 7, 2026

Send account, technical or payment questions to the support team from your member area.

Steps

  1. Open Support in the member dashboard.
  2. Choose a category and enter a concise subject.
  3. Describe the issue, the page involved and what you expected to happen.
  4. Submit the request and monitor your email or dashboard for a response.

Good to know

  • Never include your password, full card number or security code.
  • Use Report Profile for member safety issues so they enter the correct review queue.